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Volume 7, December 2012 | Contents

All-round support bookmark
Airlines increasingly seek to derive efficiency and lower maintenance costs by having a 'one-stop shop' for MRO activities
Total support packages and rotable pooling programmes are now an important part of the MRO process for start-up, regional and low-cost carriers; but ever-more critical is the need to select the right package, finds Keith Mwanalushi
At the leading edge bookmark
Christine Ourmières, CEO, CityJet
Christine Ourmières began her career in aviation more than 20 years ago at Air France, where she held a variety of key management positions.
Beating the scam artists bookmark
After analysing an array of solutions, low-cost giants Southwest Airlines and easyJet have selected a risk-screening platform for payments that is proving effective against the threat of booking fraud, writes Keith Mwanalushi
Big business bookmark
Big data analysis has become a common theme. In an exclusive interview with PROS, Keith Mwanlushi discovers how the company is using big data to better align pricing and revenue management for low-cost airlines
Change is in the air bookmark
A surge in online travel bookings among Middle Eastern jet-setters is creating a need for greater capacity to process alternative payment methods. Keith Mwanalushi looks at the gradual shift from cash payments to credit card penetration in the region’s travel market
Easy does it bookmark
After careful consideration, easyJet has finally introduced allocated seating across its network. Alexandra Lennane finds out what the benefits are
Editorial Comment – December 2012 bookmark
Europe’s emissions backtrack
The big news in Europe has been the European Commission’s decision to postpone payments into the Emissions Trading Scheme (ETS) for one year, for flights operating into or out of the EU.
Flying the distance bookmark
Can the Bombardier CRJ900/1000 series and the competing Embraer E190/195 deliver what the customer wants
In terms of operational economics, the regional jet seems better when bigger, as airlines look for higher profit per seat. Keith Mwanalushi looks closely at whether Bombardier’s CRJ900/1000 series and the competing Embraer E190/195 can deliver what the customer wants
Hedging your bets bookmark
Fluctuating fuel prices can be hard to manage
Fluctuating fuel prices can be hard to manage. While surcharges are a popular way to recoup costs in Asia, over in North America carriers have been more circumspect – with the exception of Allegiant, finds Ian Putzger
Is there a future on the cards for co-brands? bookmark
Co-branded credit cards have literally taken off in the aviation industry, but market regulations that differ from one country to another have proved a challenge for airlines and banks. Often overlooked are pre-paid cards, which come with a different set of regulations and might just be the next big thing. Michael Smith reports
December 2012